Typically, 'screw the customer' techniques are more subtle. But maybe they've run out of all the subtle ones by now.
The article here describes a recent episode where an AT&T Wireless customer was assessed a fee for paying her bill. Not a late fee mind you. But an "administrative charge" incurred when paying in person.
Can we call it a fee fee?
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'One Trip' is... 1.) A philosophy: We only have one relatively brief life to live. 2.) A description: There are MANY Trips out there; this is mine. 3.) A directive: Try to carry as much stuff, e.g., grocery bags, as humanly possible. Turn yourself into a pack animal. Make One Trip.
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